Terms of Service

Welcome to Operon E2I! These Terms of Service govern your use of our website, applications, and services. Please read them carefully as they contain important information about your rights and obligations.

Last Updated: June 1, 2025Effective Date: June 1, 2025

Important Notice

By using our services, you agree to these terms. If you do not agree with any part of these terms, you should not use our services. These terms include important provisions such as limitation of liability and dispute resolution procedures.

Table of Contents

Section 1

Acceptance of Terms

Agreement to Terms

By accessing, browsing, or using the Operon E2I website, mobile application, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Capacity to Contract

You represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

Updates to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use after changes constitutes acceptance of the updated terms.

Section 2

Description of Services

Service Offerings

Operon E2I provides enterprise integration solutions, data analytics platforms, and related consulting services. Our services may include software-as-a-service (SaaS) platforms, APIs, and professional services.

Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may temporarily suspend services for maintenance, updates, or due to circumstances beyond our control.

Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.

Section 3

User Conduct and Responsibilities

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You will not engage in any activity that could harm, disable, or impair our services or interfere with other users' access.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breaches.

Prohibited Activities

You may not use our services to transmit harmful, illegal, or inappropriate content, engage in fraudulent activities, attempt to gain unauthorized access to our systems, or violate any applicable laws or regulations.

Section 4

Intellectual Property Rights

Our Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and trademarks, are owned by Operon E2I or its licensors and are protected by intellectual property laws.

User Content

You retain ownership of content you submit to our services but grant us a license to use, modify, and distribute such content as necessary to provide our services. You represent that you have the right to grant this license.

Respect for Third-Party Rights

You agree not to infringe upon the intellectual property rights of others and to comply with all applicable copyright, trademark, and other intellectual property laws.

Section 5

Payment and Billing

Fees and Charges

Certain services may require payment of fees. All fees are non-refundable unless otherwise specified. You agree to pay all applicable fees and charges in accordance with the pricing terms in effect at the time the fees become payable.

Billing and Payment Terms

We will bill you in advance for subscription services. Payment is due within 30 days of the invoice date unless otherwise agreed. Late payments may result in service suspension and additional charges.

Disputes and Refunds

You must notify us of any billing disputes within 60 days of the charge date. Refunds, if applicable, will be processed according to our refund policy and may take 5-10 business days to appear in your account.

Section 6

Privacy and Data Protection

Data Collection and Use

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. We are committed to protecting your privacy and handling your data responsibly.

Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data subject to our data retention policies and legal requirements.

Section 7

Disclaimers and Limitations

Service Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Operon E2I shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if we have been advised of the possibility of such damages.

Maximum Liability

Our total liability to you for all claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Section 8

Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, your right to use our services will cease immediately, though some provisions of these terms will survive termination.

Termination by Us

We may suspend or terminate your access to our services immediately if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion, with or without notice.

Effect of Termination

Upon termination, you will lose access to your account and any data stored in our services. We may delete your data after a reasonable period, subject to legal requirements and our data retention policies.

Questions About These Terms?

We want to make sure you understand your rights and obligations. If you have any questions about these Terms of Service or need clarification on any provisions, our legal and support teams are here to help.

These Terms of Service constitute the entire agreement between you and Operon E2I regarding the use of our services.

By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms.